i-tec USB-C DisplayPort Bi-Directional Cable Adapter 8K/30Hz 150cm

Resolution

Description

Expand your desktop or docking station with an external monitor via the new USB-C, USB4 or Thunderbolt 3/4 connector. This cable adapter supports up to 8K video and stereo audio.

The cable adapter is suitable for use with all laptops equipped with a USB-C connector that supports video transfer (DisplayPort alt mode), as well as with a Thunderbolt 3/4 or USB4 connector.

This video cable adapter is bi-directional: it can convert and transfer video both from USB-C to DisplayPort and vice versa: from DisplayPort to USB-C.

It is very easy to use, just plug the cable adapter into the appropriate port – either USB-C or DisplayPort and connect the desired accessories, e.g. monitor, projector, etc.

Manuals

• Datasheet

FAQ

Question: When I close the lid of my laptop, the laptop shuts down. Is there any way to prevent this?

Answer:

Windows has special settings that control what happens to the laptop when the lid is closed. And this setting needs to be changed. Right-click on the Start button and select Power Options. From the options on the right side, select More Power Settings. A new window will open and from the menu on the left side, select Lid Close Settings and select Do no action.

On macOS, there are 4 conditions that must be met to prevent the MacBook from shutting down. The MacBook needs to be connected to power, the external keyboard, mouse and monitor need to be connected. And then the MacBook lid can be closed and only the external monitor can be used.

Question: I can’t set the monitor to 4K 60Hz or higher resolution.

A: Please first make sure that both the dock/graphics adapter and the monitor can handle this resolution. Please also make sure that the display adapter and the monitor/graphic adapter are compatible with the display:

If connected via HDMI, your HDMI cable supports 4K 60Hz. Only HDMI cables version 2.0 and later support this. Also, some monitors/TVs may have an item in the settings that needs to be enabled.

If connected via DisplayPort, your cable supports 4K60Hz. Only DP cables version 1.2 and later support this. Also, make sure you have the DP 1.2 setting selected in your monitor’s settings. Check your monitor’s manual in case you don’t know where to look for this setting.

Question: Can a monitor connected via a docking station use nVidia/AMD/Intel graphics technologies? For example, G-sync or FreeSync.

A: Some graphics adapters can use these nVidia/AMD/Intel graphics technologies.

This is stated in the specifications of the device.

Question: With a docking station/graphics adapter, is it possible to set the frame rate to 120 Hz (144 Hz, etc.)?

A: Yes, the docking station/graphics adapter can handle more than 60Hz.

Please refer to the specifications of the device where we list the maximum expected refresh rate.

Question: Is it possible to connect a touch screen monitor?

A: This is possible, but i-tec Technologies cannot provide technical support in this case as this is a monitor manufacturers technology.

Question When I wake my laptop from sleep, the external monitor does not wake up.

Answer Try changing the monitor input setting from AUTO to a fixed monitor input.

If after a long time the automatic search for an active port does not find any input,

the monitor may go to sleep so that it no longer responds to the signal from the docking station port.

Question: Does this dock/graphics adapter support audio signal transmission via HDMI or DP?

A: Yes, if your monitor (projector) includes integrated speakers, audio signal transmission via HDMI or DP cable is possible. However, you need to change the default audio playback device in your OS settings.

Question: What are the primary graphics card requirements for use with the graphics chipsets in i-tec graphics adapters and docking stations?

A: The graphics chipsets in i-tec products are secondary (additional) graphics cards in the PC.

They need to have a primary graphics card installed to work.

Note for Windows 10 and later: Intel, NVidia, ATI/AMD, VIA. It cannot work with SiS or Matrox graphics cards.

Question: I have your device and the image transfer is not working.

A: Your device must meet the system requirements, especially DP Alt. mode support on the USB-C port. In case you are unsure about DP Alt. Please contact either the device manufacturer or our technical support at: support@itecproduct.com.

Question: The image through the dock is flickering.

A: If you are experiencing this phenomenon, it is possible that you may just have the monitor refresh rate set incorrectly. If your refresh rate is set to 59 Hz, please set it to 60 Hz.

Question: Can I use this dock/graphics adapter through the Thunderbolt3 port?

A: Yes, the USB-C dock/graphics adapter can be used through the Thunderbolt3 port.

Power Delivery only may not be functional, but this depends on the TB3 port characteristics of your laptop.

Question: Can I use this device on Linux?

A: Yes, the dock supports Linux. Please make sure your distribution is up to date. The dock uses drivers that are included with the OS – drivers should already be integrated in all current distributions. But unfortunately due to the large number of distributions it is impossible to test all distributions.

In case you are not sure, you can contact our technical support: support@itecproduct.com

Question: I want to connect a cable to the Graphics card in my computer using the displayport to a USB-C monitor, can this be done with this cable?

A : Yes, this cable is reversible which means it doesn’t matter which end is connected to the host device and which to the monitor.