i-tec KVM Docking Station HDMI for 2 hosts, Power Delivery 2x 100W

Resolution

Description

Compact and versatile docking station with integrated KVM switch for up to two hosts. Seamlessly switch between computers and share one monitor, keyboard, mouse, and accessories. With support for an external 4K/60 Hz display, dual Power Delivery (up to 2× 100 W*) and a wide range of USB ports, this docking station is the ideal solution for professionals looking for efficiency, flexibility and space savings.

Whether you use Windows, macOS, Linux, Android, ChromeOS, or iPadOS, this station makes it easy to work with multiple devices—at home, in the office, or on the go.

• One docking station for two hosts—instant switching between PC1 and PC2
• Dual Power Delivery—charges both connected devices up to 2× 100 W*
• One set of accessories (keyboard, mouse, external drives) for both hosts – economical, efficient, and fast
• 4K/60 Hz HDMI output for crystal-clear images
• Wide connectivity: USB-C and USB-A ports (up to 5 Gbps), audio jack, LED indicators
• Compact and lightweight design: only 130 × 65 × 16.5 mm, 146 g
• Compatible with major systems: Windows, macOS, Linux, Android, ChromeOS, iPadOS
• Low power consumption: only 5–10 W internally

* USB-C charger(s) not included

Manuals

• Datasheet

FAQ

Question: Video output (HDMI, DisplayPort, DVI, etc.) does not work after connecting to my device.

Answer:

• Check that you meet the docking station’s hardware requirements.
• Use the original accessories supplied with the docking station.
• Update your device drivers to the latest version

If your video output still does not work, please contact technical support.

Question: When I close the laptop lid, the laptop turns off. Is there any way to prevent this?

Answer:

• Windows has a special setting that controls what happens to the laptop when the lid is closed. This setting needs to be changed. Right-click on the Start button and select Power Options. From the options on the right, select Additional power settings. A new window will open. From the menu on the left, select Lid close settings and select Do nothing.
• On macOS, four conditions must be met to prevent the MacBook from shutting down. The MacBook must be connected to a power source, and an external keyboard, mouse, and monitor must be connected. Then you can close the MacBook lid and work only with the external monitor. 

Question: I cannot set the resolution to 4K 60Hz on my monitor.

Answer: First, please make sure that both the docking station/graphics adapter and the monitor support this resolution. Also, make sure that:

• If you are connecting via HDMI, your HDMI cable supports 4K 60Hz. Only HDMI cables version 2.0 and later support this. Also, some monitors/TVs may have an option in the settings that needs to be turned on.
• If connecting via DisplayPort, your cable supports 4K60 Hz. This is only supported by DP cables version 1.2 and newer. Also, make sure that DP 1.2 is selected in your monitor settings.

Refer to your monitor manual if you do not know where to find this setting.

Question: Can a monitor connected via a docking station use graphics technologies from nVidia/AMD/Intel? E.g. G-sync or FreeSync.

Answer: For docking stations with this option, we always include it in the specifications.

It mostly depends on whether the guest device, such as a laptop, can offer this option via Thunderbolt, USB-C or USB4 port.

Question: Is it possible to set the frame rate to 120 Hz (144 Hz, etc.) with a docking station/graphics adapter?

Answer: This is possible. The docking station has this option.

Question: Is it possible to connect a monitor with a touch screen?

Answer: This is possible, but i-tec Technologies cannot provide technical support in this case, as this is a technology provided by the monitor manufacturers.

Question: The image on the connected monitor is flickering.

Answer:

1. Please try a different, higher quality HDMI/DisplayPort cable, as this can often solve the problem. Next, restart your laptop/computer and the docking station.
2. Please update your graphics card drivers directly from the graphics card manufacturer’s website or from the laptop manufacturer’s website. 

Question: Can I use an adapter to convert the signal from DVI/HDMI to DisplayPort?

Answer: Converting the signal from HDMI to DisplayPort is possible, but only when using an active (powered) adapter.

Therefore, a passive (unpowered) cable/adapter cannot be used under any circumstances. Passive cables/adapters can only convert DisplayPort signals to HDMI.

Question: The USB/Thunderbolt cable is too short for my needs. Can I use a longer cable from another manufacturer?

Answer: Yes, you can use other longer cables. However, we are not responsible for any problems caused by the use of third-party cables.

Question: What is the function of the power button if it cannot be used to turn the laptop on or off?

Answer: The power button is used to turn the docking station on or off. And switching between PC1 and PC2

Question: I have speakers/headphones connected to the audio jack on the docking station, but no sound is coming out.

Answer: Right-click on the Start button and select Settings. Select System and then Sound from the menu on the left and change the Output device.

Question: I have a laptop with a Thunderbolt 3, 4, or 5 or USB-C/USB4 port, but the laptop is not charging.

Answer: According to the Thunderbolt 3/USB-C specifications, laptop power is optional. Not all laptops allow this option, especially laptops with a power supply over 100W. Some manufacturers also restrict/block charging from docking stations/adapters not manufactured by them. If you are unsure whether your USB-C port meets the above requirements, please contact either the device manufacturer or our technical support at support@itecproduct.com.

Question: When I wake my laptop from sleep mode, my external monitor does not wake up.

Answer: Try changing the monitor input setting from AUTO to a fixed monitor input.

If the automatic search for an active port does not find any input after a long period of time, the monitor may go into sleep mode and no longer respond to signals from the docking station port.

If you experience any problems after waking up, you may need to disable sleep or hibernation mode on some devices.

Question: Does this docking station/graphics adapter support audio signal transmission via HDMI or DP?

Answer: Yes, if your monitor (projector) has built-in speakers, audio signal transmission via HDMI or DP cable is possible. However, you must change the default audio playback device in your OS settings.

Question: I connected a standard analogue microphone to the docking station’s combined audio port, but the microphone does not work. Why?

Answer: The combined (TRRS) audio port is not compatible with standard analogue microphones.

Question: Can I keep my product in operation continuously (24 hours a day, 7 days a week)?

Answer: Theoretically, yes, but continuous operation is not recommended for the durability and reliability of the product. As with any device that contains active components on a chip equipped with software or firmware tools, the docking station should be restarted from time to time, especially in locations where connected devices are switched (typically hot-desking and hot-plugging), to prevent potential problems and ensure trouble-free operation. The ideal or recommended usage scenario would be to restart or shut down the product at least three times a week. Docking stations that are not equipped with an ON/OFF button can be turned off by disconnecting the power supply unit.

Question: On my MacBook 13″ / 15″ 2016 and later, WiFi or Bluetooth stops working, or USB 3.0 devices connected to the docking station disconnect. What is the problem?

Answer: This problem is caused by interference in the 2.4GHz band. A possible solution is to connect the docking station to the Thunderbolt 3 (USB-C) port on the left side of your Mac closest to you or use the ports on the right side. These ports are located furthest from the WiFi antenna. Another solution is to use the 5GHz band and place the docking station as far away from your Mac monitor as possible. For more information, please visit: https://support.apple.com/en-us/HT201163

Question: I have your device and the image transfer is not working.

Answer: Your device must meet the system requirements, in particular support for DP Alt. mode on the USB-C port. If you are unsure whether your device supports DP Alt. Mode, please contact either the device manufacturer or our technical support: support@itecproduct.com.

Question: Why does only mirroring work on my MacBook, or only one video output?

Answer: Unfortunately, MacOS does not support MST technology and is only capable of mirroring to both outputs, or only one may work. (This does not apply to docking stations based on Displaylink technology starting with P/N: CA or U3.)

Question: The image via the docking station flickers.

Answer: If you encounter this phenomenon, it is possible that you have set the refresh rate of your monitor incorrectly. For example, if you have set 59 Hz, please set it to 60 Hz and vice versa.

Question: Can HP notebooks equipped with Thunderbolt 3 technology be charged with this docking station?

Answer: Hewlett-Packard has implemented proprietary technology in some of its notebook models that allows charging only when using original HP stations. Please check the compatibility of your notebook with your dealer or contact HP technical support.

Question: Can I connect another USB-C DP Alt. Mode graphics adapter to the USB-C port of the docking station?

Answer: No, the docking station and its USB-C or Thunderbolt port must be designed for this purpose.

We always indicate this in the specifications.

Question: Can I use this docking station on Linux?

Answer: Yes, this docking station can be used on Linux. The HDMI ports are built on USB-C DisplayPort Alt Mode – for this output to work on Linux, your distribution/device must support this technology.

The necessary drivers should already be integrated in all current distributions.

Question: Can I connect another USB-C DP Alt. Mode graphics adapter to the USB-C port of the docking station?

Answer: No, this is not supported with this product.

Question: Sometimes switching between inputs takes a little while, is this normal?

Answer: Yes, when switching between inputs, some delay between initialisation and operation can be expected.

However, according to tests, the input change never took longer than 30 seconds.

On average, it takes between 5 and 10 seconds.

Question: The device connected to PC1 or PC2 does not detect the connected external screens.

Answer: Make sure that you have selected the correct input on Output 1 or 2 and that you meet the minimum requirements of the docking station for image output.

Question: The device connected to PC1 or PC2 is not charging even though the docking station offers this feature.

Answer: The PC2 and PC3 ports offer power via the USB-C PD protocol.

However, the connected guest device must also support this.