i-tec Thunderbolt 3 Metal Docking Station for Apple MacBook Pro/Air + Power Delivery

Resolution

Description

Expand your world of possibilities and don’t limit yourself by a lack of ports on your new MacBook Pro! Having just a few Thunderbolt 3 ports and need to connect your favourite devices, external monitor or projector, or download data from your flash card? No problem!

Although tiny in size, this docking station will provide you with all the connectivity you need when in office, or while on the go. HDMI port can connect you seamlessly to external monitor, TV or projector, in up-to 4K (3840 x 2160 / 30Hz). MicroSD and SD card readers will come in handy when e.g. copying data/ photographs from your camera, smartphone or any other device. 1x Thunderbolt 3, 1x USB-C and 2x USB 3.0 (USB 3.1 / 3.0 / 2.0 compatible) ports are ready to connect all your favourite devices. Charging is also not a problem – just plug your charger into the charging port, and all is set! Thanks to the Daisy Chain technology (mutual chain-type connection), connect up to 5 additional Thunderbolt 3 devices (external storage devices, displays, devices for connecting PCIe cards etc.)

Our goal while designing this dock was to create a capable, highly reliable, and truly “handy” companion, which you may virtually carry in your pocket. It is quick and easy to set-up and with no external power supply or driver download, simply plug & play.

Compared with other products in this class, this station is carefully proposed so that it precisely corresponded to the height of your laptop and to its USB-C ports, that’s why it is high stable after connection; no outages of signals occur and USB-C ports of your laptop are not loaded.

Long product description: i-tec Thunderbolt 3 Metal Docking Station for MacBook Pro 13“ a 15“ and MacBook Air 13.3″ (2018), 1x HDMI 4K / 30 Hz, 1x Thunderbolt 3 (data, video a Power Delivery), 1x USB-C 3.1 (data), 1x SD card reader a 1x MicroSD card reader, 2x USB 3.0, Power Delivery 100W, macOS

Manuals

• Quick Start
• Datasheet

FAQ

Question: When I close the laptop lid, the laptop turns off. Is it possible to prevent it?

Answer:

• Windows has a special setting which controls what the laptop should do in case of closing the lid. This setting needs to be changed. Right-click the Start button and select Power options. From the options on the right, select Other power settings. A new window opens, and here from the left menu, select Choose what closing the lid does / When I Close the Lid and select Do nothing.
• In macOS there are 4 conditions to be met to avoid turning off the MacBook. The MacBook needs to be connected to the power supply, an external keyboard, mouse, and monitor must be connected. Then you can close the MacBook lid and work with an external monitor only.

Question: Can the monitor connected via the docking station use the graphics technology from nVidia/AMD/Intel? E.g. G-sync, or FreeSync.

Answer: The docking station cannot use the graphics technologies from nVidia/AMD/Intel.

Question: Is it possible to set the frame rate to 120 Hz (144 Hz etc.) with the docking station / video adapter?

Answer: This is not possible. The docking station can handle maximum 60 Hz.

Question: Is it possible to connect a touchscreen monitor?

Answer: This is possible, but in this case i-tec Technologies cannot provide technical support because it is the technology of the monitor manufacturer.

Question: The image on the connected monitor flickers.

Answer: Please try a better HDMI/DisplayPort cable, this can solve your problem.

Question: When I disconnect the USB-C Power Delivery Adapter from the docking station, the monitor will restart and disconnect and reconnect the USB device.
Answer: In this case, this is a standard behaviour described in the USB-IF Power Delivery Specifications. When the adapter is disconnected, the docking station must change its charging direction and take the power from the laptop. At the moment the power current direction is changed, all connected devices will reconnect.

Question: My laptop was not supplied with a USB-C adapter. Can I use a different USB-C adapter with your docking station?
Answer: Yes, it is possible. For example, you can choose any USB-C adapter from our offer: https://i-tec.cz/en/shop-window/?catg=chargers-and-batteries

Answer Try changing the monitor’s input setting from AUTO to a fixed monitor input.
If, after a long time, the automatic search for the active port does not find any input,
then the monitor may sleep so that it fails to respond to the signal from the docking station port.

Question: Does this docking station/video adapter support an audio signal transfer over HDMI or DP?
Answer: Yes, if your monitor (projector) has integrated speakers, it is possible to transfer the audio signals via HDMI or DP cable. In your OS settings, however, you must change your default audio playback device.

Question: When I connect a docking station to my Mac, the message “Cannot use Thunderbolt accessory: connect the device to the Thunderbolt port on this Mac” will appear.
What could be the cause?
Answer: This message may be caused by using a wrong cable.

Please check whether you use a Thunderbolt3 cable (marked at both ends by a flash symbol) and not a common USB-C cable which looks almost the same. Please use only the supplied Thunderbolt3 cables.

For example, this message may also appear when using a TB3 device with a USB-C hub or docking station with only a USB-C (and not Thunderbolt3) output.

Question: Supports the “USB-C Alt Mode” HDMI output at 4K resolution 60 Hz?
Answer: No. A port which complies to the HDMI 1.4 (when using USB-C Alt. Mode) at 3840×2160 resolution can reach maximum 30 Hz. At a resolution of 2560×1440 and below, you can set 60 Hz.

Question: May I use this device in Linux?
Response: Yes, the docking station supports Linux. Please make sure that your distribution is up to date. The docking station uses drivers, which are a part of the OS – the drivers should already be integrated in all current distributions. Unfortunately, because of the large volume of distributions it is not possible to test all of them.

If you aren’t certain, please contact our technical support staff: support@itecproduct.com