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i-tec USB-C Travel Dock 4K HDMI or VGA, 20cm USB-C Cable

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c31traveldockpd20-2
PN
EU: C31TRAVELDOCKPD20
EAN
EU: 8595611702730
Thunderbolt 3/4USB-C
PN
EU: C31TRAVELDOCKPD20
EAN
EU: 8595611702730
Thunderbolt 3/4USB-C

i-tec USB-C Travel Docking Station thanks to its compact dimensions, low weight, and absence of the power adapter is a convenient companion for traveling users. The docking station will allow you easy and faster connection of your favorite equipment to your notebook/tablet/PC using a single USB-C cable (20 cm).

The docking station is equipped with an HDMI and a VGA port for connecting to external monitor or data projector. However, you can use only one of these ports at a time, either the HDMI or the VGA port. If you connect monitors to both ports, the docking station will automatically give preference to the HDMI monitor and the VGA monitor will be disconnected. You can use modern

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Specifications

  • 1x integrated USB-C cable for connecting to the host device (20 cm)
  • Power Delivery: up to 60W
  • Video ports:
    • 1x HDMI
    • 1x VGA
  • Supported Resolutions:
    • 1 monitor – 1x HDMI → up to 4K/30Hz
    • 1 monitor – 1x HDMI → up to FHD/120Hz
    • 1 monitor – 1x VGA → up to 1920×1200/60Hz
  • 1x USB-C port gen. 1 + PD (data + power delivery)
  • 2x USB 3.0 port
  • 1x Ethernet GLAN RJ-45 port (Realtek RTL8153)
  • OS: Windows 10, macOS X, Android, Chrome OS Google with the latest updates
  • Product dimensions: 129 x 69 x 17 mm
  • Product weight: 92 g
  • Package dimensions: 145 x 100 x 25 mm
  • Package weight: 145 g

 

SYSTEM REQUIREMENTS

Hardware requirements:

  • Device with an available USB-C or Thunderbolt™3 port

Power Delivery Requirements:

  • Device with an available USB-C port with “DisplayPort Alternate Mode” support or a Thunderbolt™3 port

Video output requirements:

  • Device with an available USB-C port with “DisplayPort Alternate Mode” support or a Thunderbolt™3 port

Operating System:

  • Windows 10, macOS X, Android, Chrome OS Google with the latest updates

Package contents

  • Product
  • Protective packaging
  • Manual

Resolution

Description

i-tec USB-C Travel Docking Station thanks to its compact dimensions, low weight, and absence of the power adapter is a convenient companion for traveling users. The docking station will allow you easy and faster connection of your favorite equipment to your notebook/tablet/PC using a single USB-C cable (20 cm).

The docking station is equipped with an HDMI and a VGA port for connecting to external monitor or data projector. However, you can use only one of these ports at a time, either the HDMI or the VGA port. If you connect monitors to both ports, the docking station will automatically give preference to the HDMI monitor and the VGA monitor will be disconnected. You can use modern plasma or LCD monitors or TV sets as the display equipment. The graphics chip, which makes the heart of the docking station, supports the HDMI (4K 3840×2160@30Hz) or VGA (Full HD 1920×1200@60Hz).

2x USB 3.0 ports (USB 3.1/3.0/2.0 compatible) make it easy to connect all of your favorite existing hardware, while the Gigabit Ethernet RJ45 port provides reliable, robust and high-speed internet connection, supporting 10/100/1000 Mbps speeds.

C31TRAVELDOCKPD20 is extremely compact and lightweight, so perfect for when you are on the move. It is quick and easy to set-up and with no external power supply or driver download, simply plug & play. Suitable for use with Macbook 2015, Chromebook Pixel 2015, Acer Switch Alpha 12, Dell XPS 13 and HP Elitebook Folio G1, as well as other devices with USB-C connectivity.

Additional Important Information:

  • The video transfer is not supported via the USB-C 3.1 (Gen. 1) port. This function is not supported by USB-C docking stations but is supported by Thunderbolt 3 docking stations.
  • Not all devices/systems with USB-C interface support the full standard functionality. Please ensure that your USB-C device supports DP alt mode and USB Power Delivery.

Product Overview & Features:

  • Connect your notebook, tablet or smartphone to an additional monitor and your favorite hardware via a single USB-C or Thunderbolt 3 port
  • Supports all devices with the USB-C interface with “DisplayPort Alternate Mode” and „Power Delivery”, or Thunderbolt 3 port
  • 1x HDMI port supporting the 4K resolution (3840×2160@30Hz) and stereo sound
  • 1x USB-C 3.1 port to connect other USB-C devices, supporting a data transfer rate of up to 5 Gbps. To be used also as Power Delivery port for charging all notebooks, tablets, and smartphones with Power Delivery support.
  • 2x USB 3.0 ports (USB 3.1/3.0/2.0 compatible), making it easy to connect all of your favorite existing hardware.
  • Fast network and Internet access with Gigabit Ethernet RJ-45 port, supporting 10/100/1000 Mbps speeds
  • Ideal for graphic designers, financial officers, gamers and other users working with more than one monitor simultaneously using the “Mirror” or “Extend” modes.
  • 1x USB-C connector for connecting docking station to host (data transfer up to 5 Gbps, cable length 20 cm)
  • Supports Windows 10 32/64 bit, Mac OS X, Chrome OS and Android 6
  • Cross-brand and cross-platform compatibility

Please make sure to check a compatibility of your device, whether it meets all the requirements for an operation of the specific i-tec product, especially video output (Display Port Alt mode), and/or Power Delivery. If your device would not be fully compatible, your new i-tec product may not operate correctly. You may find the specifications your device (i.e. USB port), in a user manual supplied with your notebook/tablet/smartphone, or – alternatively – via customer service provided by a manufacturer of your device. If still uncertain, however, contact our service at support@itecproduct.com.

Long product description: i-tec USB-C Travel Docking Station, Multi-function Adapter, 1x HDMI 4K Ultra HD or 1x VGA, 1x Gigabit Ethernet, 2x USB 3.0 Port, 1x USB-C Power Delivery/Data Port, compatible with Thunderbolt 3, for Windows, Mac OS, Android, Chrome

FAQ

Question: Can I use Adaptor to transfer signal from HDMI/Display Port port to VGA/DVI Port?
Answer: We do not recomend transfering Digital signal (HDMI/DVI) to Analog (VGA/DVI) due the technological restrictions of Analog ports (their low data bandwidth), these adaptors might not work corectly.

Question: On my MacBook 13″ / 15″ 2016 and later, wi-fi or Bluetooth stops working; or USB 3.0 devices connected to the docking station disconnect. Where is the problem?

Answer: This problem is caused by interference in the range of 2.4GHz. A possible solution is to connect the docking station to  the Thunderbolt 3 (USB-C) port of the Mac on the left side nearest to you or use the ports on the right side. These ports are situated farthest from the wi-fi antenna. The next solution is the use of the 5GHz zone and the placement of the docking station as far as it could be from the monitor of your Mac. For more information, please refer to: https://support.apple.com/en-gb/HT201163

Question: In Windows, some wireless devices (WLAN dongle or, for example, Microsoft Wireless set 3000/5000), which are connected in the docking station, stop working or irregularly disconnect. Where is  the problem?

Answer: Sometimes, USB 3.0 ports are cancelled with a 2.4GHz wireless device. The wireless device should be placed outside of the close proximity of USB 3.0 ports and cables. Place the wireless device as far from the USB 3.0 ports and cables as possible. You could use for these purposes, for example, an extension cord for the connection of WLAN dongles or sets.

Question: I have your device and picture transmission doesn’t work.

Answer: Your device has to comply with the system requirements, mainly: support of DP alt mode on the USB-C port. If you are not sure whether your USB-C port meets these requirements, please contact your device manufacturer or our technical support: support@itecproduct.com.

Question: I have a notebook with a Thunderbolt 3 port; despite of it, the notebook is not recharged.

Answer: According to the specification of Thunderbolt 3, power supply of the notebook is just optional. Not all laptops have this option, mainly laptops with a power supply source higher than 100W.

Question: The picture on the connected monitor is blinking.

Answer: Try to use a more quality HDMI cable, it can solve your problem.

Question: Can I get more detailed information on the problems related to the USB-C docking station?
Answer: Of course, you can contact our technical help: support@itecproduct.com.