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i-tec USB 3.0 / USB-C Dual HDMI and VGA Video Adapter

u3vgahdmiada-2
PN
EU: U3VGAHDMIADA
EAN
EU: 8595611703256
USB-3.0USB-C
PN
EU: U3VGAHDMIADA
EAN
EU: 8595611703256
USB-3.0USB-C
New

A video adapter that will expand your device to two external monitors. HDMI ports (max. resolution of 4K / 30 Hz) and VGA (1080p / 60 Hz) are at your disposal. Both video ports work concurrently, so you can easily increase efficiency by using up to two additional desktops at once.

The adapter is built on the latest graphic chip technology from Silicon Motion and offers top performance and all-around usage for a good price: you can basically connect it to any type of port: USB 3.0, USB-C or Thunderbolt 3. To start using the adapter, simply download the needed driver; Supports Windows (7/8/8.1/10), macOS X and Android .

Connect up to two external monitors
HDMI and VGA

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Specifications

  • 1x integrated USB 3.0 cable for connecting to a device using a USB 3.0, USB-C or Thunderbolt 3 (USB 3.0 to USB-C adapter is included)
  • Video ports:
    • 1x HDMI
    • 1x VGA
  • Resolution:
    • 1 monitor – 1x HDMI → up to 4K/30Hz
    • 1 monitor – 1x VGA → up to 1080p/60Hz
    • 2 monitors – 1x HDMI and 1x VGA → up to 1x 4K/30Hz and 1x 1080p/60Hz
  • USB cable (14 cm)
  • OS: Windows 7/8/8.1/10, macOS X, Android 7.1/8/9
  • Simple driver installation (Windows, macOSAndroid (external link)
  • Product dimensions: 115 x 43 x 15 mm
  • Product weight: 50 g
  • Package dimensions: 150 x 137 x 20 mm
  • Package weight: 120 g

 

Hardware Requirements:

  • Device with an available USB 3.0, USB-C or Thunderbolt 3

Operating system:

  • Windows 7/8/8.1/10, macOS X, Android 7.1/8/9

 

Package contents

  • Product
  • USB 3.0 to USB-C adapter
  • Instruction manual

Description

A video adapter that will expand your device to two external monitors. HDMI ports (max. resolution of 4K / 30 Hz) and VGA (1080p / 60 Hz) are at your disposal. Both video ports work concurrently, so you can easily increase efficiency by using up to two additional desktops at once.

The adapter is built on the latest graphic chip technology from Silicon Motion and offers top performance and all-around usage for a good price: you can basically connect it to any type of port: USB 3.0, USB-C or Thunderbolt 3. To start using the adapter, simply download the needed driver; Supports Windows (7/8/8.1/10), macOS X and Android .

  • Connect up to two external monitors
  • HDMI and VGA ports available
  • Maximum resolution of 4K / 30 Hz (HDMI port) and 1080p / 60 Hz (VGA)
  • Video ports work concurrently
  • Supports Windows (7/8/8.1/10), macOS X and Android (7.1/8/9)
  • Comes with a USB 3.0 to USB-C adapter

FAQ

Question: The graphic / video editing program (such as Adobe Photoshop) does not work properly on an external monitor connected to the DisplayLink device. But on the laptop’s internal display it works properly. What is the reason and can I fix it somehow?

Answer: It is possible that such programs mistakenly assign the tasks for internal graphics of the computer to the graphics adapter of the docking station and this causes the problems. In this case, you need to disable the graphic acceleration directly in the affected program settings. In different programs, this function may be named differently. Then we recommend restarting your PC / laptop.

 

Question: When I close the laptop lid, the laptop turns off. Is it possible to prevent it?

Answer:

  • Windows has a special setting which controls what the laptop should do in case of closing the lid. This setting needs to be changed. Right-click the Start button and select Power options. From the options on the right, select Other power settings. A new window opens, and here from the left menu, select Choose what closing the lid does / When I Close the Lid and select Do nothing.
  • In macOS there are 4 conditions to be met to avoid turning off the MacBook. The MacBook needs to be connected to the power supply, an external keyboard, mouse, and monitor must be connected. Then you can close the MacBook lid and work with an external monitor only.

 

Question: Can the monitor connected via the docking station use the graphics technology from nVidia/AMD/Intel? E.g. G-sync, or FreeSync.

Answer: The docking station cannot use the graphics technologies from nVidia/AMD/Intel.

 

Question: Is it possible to set the frame rate to 120 Hz (144 Hz etc.) with the docking station / video adapter?

Answer: This is not possible. The docking station can handle maximum 60 Hz.

 

Question: Is it possible to connect a touchscreen monitor?

Answer: This is possible, but in this case i-tec Technologies cannot provide technical support because it is the technology of the monitor manufacturer.

 

Question: The image on the connected monitor flickers.

Answer: Please try a better HDMI/DisplayPort cable, this can solve your problem.

 

 

Question: Can I use a reduction to convert the signal from DVI/HDMI to DisplayPort?

Answer: Signal conversion from HDMI to DisplayPort is possible, but only in case of using the active (powered) adapter.  In any case, a passive (non-powered) cable/adapter cannot be used. The passive cables/adapters can only convert the DisplayPort signal to HDMI.

 

Question: The USB/Thunderbolt 3 cable is too short for my needs. Can I use a longer third-party cable?

Answer: Yes, it is possible. Please see the table below. Here you can see maximum cable lengths according to USB/Thunderbolt 3 specifications. Longer cables may not work properly.

Also, for USB-C and Thunderbolt 3 cables, you need to make sure they support DisplayPort Alt Mode (UBS-C only) and Power Delivery (USB-C and Thunderbolt 3) profiles. In case the docking station need it for its operation.

In case you are not sure, you can contact our technical support: support@itecproduct.com

 

Cable typeMaximum cable length according the specifications
USB 3.02 m
USB-C1 m
Thunderbolt 3 – passive cable – maximum rate 40 Gbps0.75 m
Thunderbolt 3 – passive cable – maximum rate 20 Gbps2 m
Thunderbolt 3 – active cable – maximum rate 40 Gbps, not compatible with USB-C2 m

 

Question The external monitor will not wake up after waking up my laptop.
Answer Try changing the monitor’s input setting from AUTO to a fixed monitor input. If, after a long time, the automatic search for the active port does not find any input, then the monitor may sleep so that it fails to respond to the signal from the docking station port.

 

Question: What are the requirements for the primary graphics cards for use with graphics chipsets in i-tec graphics adapters and docking stations?
Answer: The graphics chipsets in i-tec products are secondary (additional) graphics cards in a PC.
They need a primary graphic card installed for their functionality.
Note for Windows 10 and later: In these operating systems, the graphics driver only works depending on the primary graphics cards: Intel, NVidia, ATI/AMD, VIA. It can’t work with SiS or Matrox graphic cards.

 

Question: The image on the screen connected via the docking station flashes.
Answer: If you experience this issue, you may only have an improper setting of the monitor refresh rate. If you have setting of 59 Hz, please set to 60 Hz.

 

Question: The video port (HDMI, DisplayPort, DVI…) does not work after connecting to my MacBook even after installing Silicon Motion drivers.

Answer:  Apple added a new safety element to macOS 10.13 and newer which blocks automatic installation of drivers that use a kernel extension. DisplayLink uses this extension. In order for the device to function properly, you must create an exception for SmilOfbDriver in the Security Settings of your MacBook. You can find a detailed guide here:

https://i-tec.cz/en/setup/thank-you-for-your-purchase/

 

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