First of all, thank you for purchasing our product! In the event that it does not work as it should, we are ready to do everything we can to arrange a remedy as quickly as possible.
Your satisfaction is our top priority!
Is your product not working as it should according to its specifications and features?
- It may just be an incorrect setting; in that case, please refer to the manual for instructions on setting up your computer
- The latest information may also be in the FAQ (Frequently Asked Questions and Answers) section of the product’s website, please read to see if the answer is there
- If the information leading to a solution to your problem is not in either the manual or the FAQ, please contact us using one of the methods below:
1) Email us using the form below. We will respond within a few hours (including weekends), but no later than the next business day.
You will shortly receive an email confirmation with your case reference number.
We will reply to you no later than the next working day.
The form could not be submitted. Please check it and try again.
2) Call us at one of the following phone numbers (Monday – Friday: 08:00 – 16:30 CET):
+420 735 750 450 (Czech and English)
+420 737 245 833 (Czech, English and German)
+420 703 146 497 (Czech and English)
+420 603 821 479 (Czech and English)
+420 603 834 923 (Czech and English)